Major One of our users is unable to edit his worklogs, even though he should have the permissions to do so. When he tries to go to the edit screen, it returns a server error, which I have pasted below. As an administrator, I can go to the same worklog and edit it without issue.
We have the Minyaa Worklog plugin installed.
System Error A system error has occurred. If this problem persists - please notify your JIRA administrator of this problem. Otherwise, please create a support issue on our support system at http://support.atlassian.com with the following information: 1. a description of your problem 2. cut & paste the error and system information found below Cause: java.lang.RuntimeException: Edit Worklog Not Permitted with key 'HOURS-28' Stack Trace: [hide] java.lang.RuntimeException: Edit Worklog Not Permitted with key 'HOURS-28' at com.atlassian.jira.issue.worklog.WorklogHelper.getIssueObject(WorklogHelper.java:1034) at com.atlassian.jira.issue.worklog.WorklogHelper.getIssueWorklogs(WorklogHelper.java:236) at com.atlassian.jira.issue.worklog.WorklogHelper.getWorklog(WorklogHelper.java:364) at com.atlassian.jira.web.action.issue.ExtendedUpdateWorklog.doDefault(ExtendedUpdateWorklog.java:55) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) at java.lang.reflect.Method.invoke(Method.java:597) at webwork.util.InjectionUtils$DefaultInjectionImpl.invoke(InjectionUtils.java:61) at webwork.util.InjectionUtils.invoke(InjectionUtils.java:52) at webwork.action.ActionSupport.invokeCommand(ActionSupport.java:417) at webwork.action.ActionSupport.execute(ActionSupport.java:146) at com.atlassian.jira.action.JiraActionSupport.execute(JiraActionSupport.java:59) at webwork.dispatcher.GenericDispatcher.executeAction(GenericDispatcher.java:141) at com.atlassian.jira.web.dispatcher.JiraServletDispatcher.service(JiraServletDispatcher.java:181) at javax.servlet.http.HttpServlet.service(HttpServlet.java:729) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:269) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188) at com.atlassian.core.filters.HeaderSanitisingFilter.doFilter(HeaderSanitisingFilter.java:44) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:55) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:41) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188) at com.atlassian.jira.web.filters.accesslog.AccessLogFilter.executeRequest(AccessLogFilter.java:154) at com.atlassian.jira.web.filters.accesslog.AccessLogFilter.doFilter(AccessLogFilter.java:133) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188) at com.opensymphony.module.sitemesh.filter.PageFilter.parsePage(PageFilter.java:119) at com.opensymphony.module.sitemesh.filter.PageFilter.doFilter(PageFilter.java:55) at com.atlassian.jira.web.filters.SitemeshExcludePathFilter.doFilter(SitemeshExcludePathFilter.java:40) at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:55) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:41) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188) at com.atlassian.seraph.filter.SecurityFilter.doFilter(SecurityFilter.java:206) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188) at com.atlassian.security.auth.trustedapps.filter.TrustedApplicationsFilter.doFilter(TrustedApplicationsFilter.java:98) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188) at com.atlassian.seraph.filter.BaseLoginFilter.doFilter(BaseLoginFilter.java:131) at com.atlassian.jira.web.filters.JiraLoginFilter.doFilter(JiraLoginFilter.java:70) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66) at com.atlassian.oauth.serviceprovider.internal.servlet.OAuthFilter.doFilter(OAuthFilter.java:69) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:55) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:41) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188) at com.atlassian.util.profiling.filters.ProfilingFilter.doFilter(ProfilingFilter.java:99) at com.atlassian.jira.web.filters.JIRAProfilingFilter.doFilter(JIRAProfilingFilter.java:16) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188) at com.atlassian.jira.web.filters.ActionCleanupDelayFilter.doFilter(ActionCleanupDelayFilter.java:59) at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188) at com.atlassian.jira.web.filters.RequestCleanupFilter.doFilter(RequestCleanupFilter.java:53) at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188) at com.atlassian.johnson.filters.AbstractJohnsonFilter.doFilter(AbstractJohnsonFilter.java:72) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188) at org.tuckey.web.filters.urlrewrite.UrlRewriteFilter.doFilter(UrlRewriteFilter.java:350) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188) at com.atlassian.gzipfilter.GzipFilter.doFilterInternal(GzipFilter.java:81) at com.atlassian.gzipfilter.GzipFilter.doFilter(GzipFilter.java:51) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:55) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:41) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188) at com.atlassian.core.filters.cache.AbstractCachingFilter.doFilter(AbstractCachingFilter.java:33) at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188) at com.atlassian.core.filters.encoding.AbstractEncodingFilter.doFilter(AbstractEncodingFilter.java:41) at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188) at com.atlassian.jira.startup.JiraStartupChecklistFilter.doFilter(JiraStartupChecklistFilter.java:72) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:172) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:117) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:108) at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:581) at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:174) at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:873) at org.apache.coyote.http11.Http11BaseProtocol$Http11ConnectionHandler.processConnection(Http11BaseProtocol.java:665) at org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:528) at org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:81) at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:689) at java.lang.Thread.run(Thread.java:619) Referer URL: http://jira.uship.com/browse/HOURS-28 Build Information: Uptime : N/A Edition : enterprise Version : 4.0.2 Build Number : 472 Build Date : Sun Feb 14 00:00:00 CST 2010 Atlassian Partner : null Installation Type : Standalone Server ID : Contact your Administrator to discover this property value. Server Information: Application Server: Apache Tomcat/5.5.28 Servlet Version: 2.4 File Paths: Contact your System Administrator to discover file path information. Memory Information: Total Memory: 498 MB Free Memory: 138 MB Used Memory: 360 MB Total PermGen Memory: 256 MB Free PermGen Memory: 110 MB Used PermGen Memory: 145 MB System Information: System Date : Tuesday, 19 Oct 2010 System Time : 11:13:20 -0500 Current Working Directory : Contact your System Administrator to discover this property value. Java Version : 1.6.0_18 Java Vendor : Sun Microsystems Inc. JVM Version : 1.0 JVM Vendor : Sun Microsystems Inc. JVM Implementation Version : 16.0-b13 Java Runtime : Java(TM) SE Runtime Environment Java VM : Java HotSpot(TM) 64-Bit Server VM User Name : root User Timezone : US/Central User Locale : English (United States) System Encoding : UTF-8 Operating System : Linux 2.6.31.12-174.2.22.fc12.x86_64 OS Architecture : amd64 Application Server Container : Database type : mysql Database JNDI address : java:comp/env/jdbc/JiraDS Database URL : Hidden Database version : 5.1.42 Database driver : MySQL-AB JDBC Driver mysql-connector-java-5.1.12 ( Revision: ${bzr.revision-id} ) External user management : OFF Crowd integration : OFF JVM Input Arguments : Contact your System Administrator to discover this property value. Language Info: Installed languages: Catalan (Spain) Chinese (China) Chinese (Taiwan) Czech (Czech Republic) Danish (Denmark) Dutch (Belgium) English (UK) English (United States) French (France) German (Germany) German (Switzerland) Hungarian (Hungary) Italian (Italy) Japanese (Japan) Norwegian (Norway) Polish (Poland) Portuguese (Brazil) Russian (Russia) Slovak (Slovakia) Spanish (Spain) Turkish (Turkey) Default language: English (United States) - System Default Request Information: o Request URL: http://jira.uship.com/500page.jsp o Scheme: http o Server: jira.uship.com o Port: 80 o URI: /500page.jsp o Context Path: o - Servlet Path: /500page.jsp o - Path Info: null o - Query String: id=13006&worklogId=14440 Request Attributes o javax.servlet.forward.request_uri : /secure/UpdateWorklog!default.jspa o javax.servlet.forward.context_path : o javax.servlet.forward.servlet_path : /secure/UpdateWorklog!default.jspa o javax.servlet.forward.path_info : /500page.jsp o javax.servlet.forward.query_string : id=13006&worklogId=14440 o os_securityfilter_already_filtered : true o jira.request.time.micros : 0 o atlassian.core.seraph.original.url : /secure/UpdateWorklog!default.jspa?id=13006&worklogId=14440 o javax.servlet.error.servlet_name : action o com.atlassian.gzipfilter.GzipFilter_already_filtered : true o loginfilter.already.filtered : true o com.atlassian.johnson.filters.JohnsonFilter_already_filtered : true o jira.webwork.generic.dispatcher : webwork.dispatcher.GenericDispatcher@75f65458 o com.atlassian.jira.web.filters.accesslog.AccessLogFilter_already_filtered : true o javax.servlet.error.message : o webwork.result : Value stack =========== =========== o jira.request.username : paul o com.atlassian.jira.web.filters.RequestCleanupFilter_already_filtered : true o javax.servlet.error.request_uri : /secure/UpdateWorklog!default.jspa o jira.request.id : 40400x491067x1 o jira.webwork.cleanup : false o javax.servlet.error.status_code : 500 o ASESSIONID : 11ekiu9 o jira.request.start.millis : 1287504800751 o com.atlassian.jira.web.filters.ActionCleanupDelayFilter : true o com.atlassian.core.filters.HeaderSanitisingFilter_already_filtered : true o jira.request.assession.id : 11ekiu9 o _sitemesh_filterapplied : true o javax.servlet.error.exception : javax.servlet.ServletException: Edit Worklog Not Permitted with key 'HOURS-28' Request Logging 0 log statements generated by this request: Listeners o GreenHopper Listener (com.pyxis.greenhopper.jira.customfields.GreenHopperCTFIndexer) o Issue Cache Listener (com.atlassian.jira.event.listeners.cache.IssueCacheListener) o Issue Index Listener (com.atlassian.jira.event.listeners.search.IssueIndexListener) o Issue Order Service (org.hakanai.jira.plugins.order.listener.IssueOrderIssueListener) o Mail Listener (com.atlassian.jira.event.listeners.mail.MailListener) Services o Backup Service (com.atlassian.jira.service.services.export.ExportService) o Delay: 720 minutes o Blue Blocker (com.atlassian.jira.service.services.pop.PopService) o Delay: 1 minutes o Create Issue/Comment Service for SQL (com.atlassian.jira.service.services.pop.PopService) o Delay: 1 minutes o IT Helpdesk (com.atlassian.jira.service.services.pop.PopService) o Delay: 1 minutes o Issue Order (org.hakanai.jira.plugins.order.service.IssueOrderQueueService) o Delay: 1 minutes o Mail Queue Service (com.atlassian.jira.service.services.mail.MailQueueService) o Delay: 1 minutes o Mercurial Revision Indexing Service (com.consultingtoolsmiths.jira.plugin.ext.mercurial.revisions.RevisionIndexService) o Delay: 60 minutes o Red Blocker (com.atlassian.jira.service.services.pop.PopService) o Delay: 1 minutes o SQL Change Tracking (com.atlassian.jira.service.services.pop.PopService) o Delay: 1 minutes o Service Provider Token Remover (com.atlassian.sal.jira.scheduling.JiraPluginSchedulerService) o Delay: 480 minutes o Subversion Revision Indexing Service (com.atlassian.jira.plugin.ext.subversion.revisions.RevisionIndexService) o Delay: 60 minutes Plugins o Admin Menu Sections 1.0 - Plugin by Atlassian o Enabled o Agile Scrum Cards Print 1.2 - Plugin by Spartez o Enabled o Apache HttpClient OSGi bundle 4.0 - Plugin by Apache Software Foundation o Enabled o Apache HttpCore OSGi bundle 4.0 - Plugin by Apache Software Foundation o Enabled o Atlassian Gadgets OAuth Service Provider Plugin 1.1.2 - Plugin by Atlassian o Enabled o Atlassian OAuth Admin Plugin 1.0.8 - Plugin by Atlassian o Enabled o Atlassian OAuth Consumer Plugin 1.0.8 - Plugin by Atlassian o Enabled o Atlassian OAuth Consumer SPI 1.0.8 - Plugin by Atlassian o Enabled o Atlassian OAuth Service Provider Plugin 1.0.8 - Plugin by Atlassian o Enabled o Atlassian OAuth Service Provider SPI 1.0.8 - Plugin by Atlassian o Enabled o Atlassian REST - Module Types 1.0.5 - Plugin by Atlassian o Enabled o Atlassian Template Renderer API 1.0.5 - Plugin by Atlassian o Enabled o Atlassian Template Renderer Velocity 1.6 Plugin 1.0.5 - Plugin by Atlassian o Enabled o Atlassian UI Plugin 1.2.4 - Plugin by Atlassian o Enabled o BND Library 0.0.255 - Plugin by aQute SARL http://www.aQute.biz o Enabled o Content Link Resolvers Plugin 1.0 - Plugin by Atlassian o Enabled o Custom Field Types & Searchers 1.0 - Plugin by Atlassian o Enabled o Embedded Gadgets Plugin 1.1.2 - Plugin by Atlassian o Enabled o FishEye Plugin 3.0.15 - Plugin by Atlassian Software Systems o Enabled o Gadget Dashboard Plugin 1.1.2 - Plugin by Atlassian o Enabled o Gadget Directory Plugin 1.1.2 - Plugin by Atlassian o Enabled o Gadget Renderer Plugin 1.1.2 - Plugin by Atlassian o Enabled o Gadget Spec Publisher Plugin 1.1.2 - Plugin by Atlassian o Enabled o GreenHopper 4.3 - Plugin by Atlassian o Enabled o ICU4J 3.8.0.1 - Plugin by Atlassian Pty Ltd o Enabled o Issue Operations Plugin 1.0 - Plugin by Atlassian o Enabled o Issue Tab Panels Plugin 1.0 - Plugin by Atlassian o Enabled o Issue Views Plugin 1.0 - Plugin by Atlassian o Enabled o JDOM DOM Processor 1.0.0 - Plugin by SpringSource o Enabled o JIRA Activity Stream Plugin 3.0.14 - Plugin by Atlassian o Enabled o JIRA Bamboo Plugin 4.0 - Plugin by Atlassian Software Systems Pty Ltd o Enabled o JIRA Footer 1.0 - Plugin by Atlassian o Enabled o JIRA Gadgets Plugin 4.0.2 - Plugin by Atlassian o Enabled o JIRA Mercurial plugin 4.0.1 - Plugin by Atlassian Pty Ltd o Enabled o JIRA OAuth Consumer SPI Plugin 4.0.2 - Plugin by Atlassian o Enabled o JIRA OAuth Service Provider SPI Plugin 4.0.2 - Plugin by Atlassian o Enabled o JIRA REST Plugin 4.0.2 - Plugin by Atlassian o Enabled o JIRA Subversion plugin 0.10.5.3 - Plugin by Atlassian Pty Ltd o Enabled o JIRA TimeSheet Report and Portlet 1.9 - Plugin by Andriy Zhdanov o Enabled o JQL Functions 1.0 - Plugin by Atlassian o Enabled o JSON Library 20070829.0.0.1 - Plugin by Atlassian Pty Ltd o Enabled o Joda-Time 1.6 - Plugin by null o Enabled o Minyaa JIRA Plugin Core 1.8 - Plugin by Pyxis Technologies Software o Enabled o Minyaa JIRA Plugin Reports for Time Management 1.8 - Plugin by Pyxis Technologies Software o Enabled o Minyaa JIRA Plugin for Issues Spreading Managment 1.8 - Plugin by Pyxis Technologies Software o Enabled o Minyaa JIRA Plugin for Projects Management 1.8 - Plugin by Pyxis Technologies Software o Enabled o Minyaa JIRA Plugin for Time Management 1.8 - Plugin by Pyxis Technologies Software o Enabled o Minyaa JIRA Plugin for Tools 1.8 - Plugin by Pyxis Technologies Software o Enabled o Minyaa JIRA Plugin for Workflows Management 1.8 - Plugin by Pyxis Technologies Software o Enabled o Neko HTML 1.9.12.1 - Plugin by Atlassian Pty Ltd o Enabled o Portlets Plugin 1.0 - Plugin by Atlassian o Enabled o Preset Filters Sections 1.0 - Plugin by Atlassian o Enabled o Project Panels Plugin 1.0 - Plugin by Atlassian o Enabled o Project Role Actors Plugin 1.0 - Plugin by Atlassian o Enabled o ROME, RSS and atOM utilitiEs for Java 1.0 - Plugin by Sun Microsystems o Enabled o ROME: RSS/Atom syndication and publishing tools 0.9.0 - Plugin by SpringSource o Enabled o RPC JIRA Plugin 4.0.2-1 - Plugin by Atlassian o Enabled o Renderer Component Factories Plugin 1.0 - Plugin by Atlassian o Enabled o Renderer Plugin 1.0 - Plugin by Atlassian o Enabled o Reports Plugin 1.0 - Plugin by Atlassian o Enabled o Shared Application Access Layer API 2.0.14.1 - Plugin by Atlassian o Enabled o Shared Application Access Layer JIRA Plugin 2.0.14.1 - Plugin by Atlassian Software Systems o Enabled o Top Navigation Bar 1.0 - Plugin by Atlassian o Enabled o User Format 1.0 - Plugin by Atlassian o Enabled o User Navigation Bar Sections 1.0 - Plugin by Atlassian o Enabled o User Profile Links 1.0 - Plugin by Atlassian o Enabled o View Project Operations Sections 1.0 - Plugin by Atlassian o Enabled o Web Resources Plugin 1.0 - Plugin by Atlassian o Enabled o Webwork Plugin 1.0 - Plugin by Atlassian o Enabled o Wiki Renderer Macros Plugin 1.0 - Plugin by Atlassian o Enabled o Workflow Plugin 1.0 - Plugin by Atlassian o Enabled o atlassian-jira-http-access.log 0.0 - Plugin by (unknown) o Disabled o atlassian-jira-http-dump.log 0.0 - Plugin by (unknown) o Disabled o atlassian-jira-slow-queries.log 0.0 - Plugin by (unknown) o Disabled o atlassian-jira-soap-access.log 0.0 - Plugin by (unknown) o Disabled o atlassian-jira-soap-dump.log 0.0 - Plugin by (unknown) o Disabled o atlassian-jira-sql.log 0.0 - Plugin by (unknown) o Disabled o atlassian-jira.log 0.0 - Plugin by (unknown) o Disabled o createandlink 4.0 - Plugin by Consulting Toolsmiths o Enabled o jira-order-plugin 1.1.0 - Plugin by Hakanai o Enabled Show Problem Description: One of our users is unable to edit his worklogs, even though he should have the permissions to do so. When he tries to go to the edit screen, it returns a server error, which I have pasted below. As an administrator, I can go to the same worklog and edit it without issue. We have the Minyaa Worklog plugin installed. System Error A system error has occurred. If this problem persists - please notify your JIRA administrator of this problem. Otherwise, please create a support issue on our support system at http://support.atlassian.com with the following information: 1. a description of your problem 2. cut & paste the error and system information found below Cause: java.lang.RuntimeException: Edit Worklog Not Permitted with key 'HOURS-28' Stack Trace: [hide] java.lang.RuntimeException: Edit Worklog Not Permitted with key 'HOURS-28' at com.atlassian.jira.issue.worklog.WorklogHelper.getIssueObject(WorklogHelper.java:1034) at com.atlassian.jira.issue.worklog.WorklogHelper.getIssueWorklogs(WorklogHelper.java:236) at com.atlassian.jira.issue.worklog.WorklogHelper.getWorklog(WorklogHelper.java:364) at com.atlassian.jira.web.action.issue.ExtendedUpdateWorklog.doDefault(ExtendedUpdateWorklog.java:55) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) at java.lang.reflect.Method.invoke(Method.java:597) at webwork.util.InjectionUtils$DefaultInjectionImpl.invoke(InjectionUtils.java:61) at webwork.util.InjectionUtils.invoke(InjectionUtils.java:52) at webwork.action.ActionSupport.invokeCommand(ActionSupport.java:417) at webwork.action.ActionSupport.execute(ActionSupport.java:146) at com.atlassian.jira.action.JiraActionSupport.execute(JiraActionSupport.java:59) at webwork.dispatcher.GenericDispatcher.executeAction(GenericDispatcher.java:141) at com.atlassian.jira.web.dispatcher.JiraServletDispatcher.service(JiraServletDispatcher.java:181) at javax.servlet.http.HttpServlet.service(HttpServlet.java:729) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:269) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188) at com.atlassian.core.filters.HeaderSanitisingFilter.doFilter(HeaderSanitisingFilter.java:44) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:55) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:41) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188) at com.atlassian.jira.web.filters.accesslog.AccessLogFilter.executeRequest(AccessLogFilter.java:154) at com.atlassian.jira.web.filters.accesslog.AccessLogFilter.doFilter(AccessLogFilter.java:133) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188) at com.opensymphony.module.sitemesh.filter.PageFilter.parsePage(PageFilter.java:119) at com.opensymphony.module.sitemesh.filter.PageFilter.doFilter(PageFilter.java:55) at com.atlassian.jira.web.filters.SitemeshExcludePathFilter.doFilter(SitemeshExcludePathFilter.java:40) at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:55) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:41) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188) at com.atlassian.seraph.filter.SecurityFilter.doFilter(SecurityFilter.java:206) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188) at com.atlassian.security.auth.trustedapps.filter.TrustedApplicationsFilter.doFilter(TrustedApplicationsFilter.java:98) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188) at com.atlassian.seraph.filter.BaseLoginFilter.doFilter(BaseLoginFilter.java:131) at com.atlassian.jira.web.filters.JiraLoginFilter.doFilter(JiraLoginFilter.java:70) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66) at com.atlassian.oauth.serviceprovider.internal.servlet.OAuthFilter.doFilter(OAuthFilter.java:69) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:55) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:41) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188) at com.atlassian.util.profiling.filters.ProfilingFilter.doFilter(ProfilingFilter.java:99) at com.atlassian.jira.web.filters.JIRAProfilingFilter.doFilter(JIRAProfilingFilter.java:16) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188) at com.atlassian.jira.web.filters.ActionCleanupDelayFilter.doFilter(ActionCleanupDelayFilter.java:59) at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188) at com.atlassian.jira.web.filters.RequestCleanupFilter.doFilter(RequestCleanupFilter.java:53) at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188) at com.atlassian.johnson.filters.AbstractJohnsonFilter.doFilter(AbstractJohnsonFilter.java:72) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188) at org.tuckey.web.filters.urlrewrite.UrlRewriteFilter.doFilter(UrlRewriteFilter.java:350) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188) at com.atlassian.gzipfilter.GzipFilter.doFilterInternal(GzipFilter.java:81) at com.atlassian.gzipfilter.GzipFilter.doFilter(GzipFilter.java:51) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:55) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:41) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188) at com.atlassian.core.filters.cache.AbstractCachingFilter.doFilter(AbstractCachingFilter.java:33) at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188) at com.atlassian.core.filters.encoding.AbstractEncodingFilter.doFilter(AbstractEncodingFilter.java:41) at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188) at com.atlassian.jira.startup.JiraStartupChecklistFilter.doFilter(JiraStartupChecklistFilter.java:72) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:172) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:117) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:108) at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:581) at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:174) at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:873) at org.apache.coyote.http11.Http11BaseProtocol$Http11ConnectionHandler.processConnection(Http11BaseProtocol.java:665) at org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:528) at org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:81) at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:689) at java.lang.Thread.run(Thread.java:619) Referer URL: http://jira.uship.com/browse/HOURS-28 Build Information: Uptime : N/A Edition : enterprise Version : 4.0.2 Build Number : 472 Build Date : Sun Feb 14 00:00:00 CST 2010 Atlassian Partner : null Installation Type : Standalone Server ID : Contact your Administrator to discover this property value. Server Information: Application Server: Apache Tomcat/5.5.28 Servlet Version: 2.4 File Paths: Contact your System Administrator to discover file path information. Memory Information: Total Memory: 498 MB Free Memory: 138 MB Used Memory: 360 MB Total PermGen Memory: 256 MB Free PermGen Memory: 110 MB Used PermGen Memory: 145 MB System Information: System Date : Tuesday, 19 Oct 2010 System Time : 11:13:20 -0500 Current Working Directory : Contact your System Administrator to discover this property value. Java Version : 1.6.0_18 Java Vendor : Sun Microsystems Inc. JVM Version : 1.0 JVM Vendor : Sun Microsystems Inc. JVM Implementation Version : 16.0-b13 Java Runtime : Java(TM) SE Runtime Environment Java VM : Java HotSpot(TM) 64-Bit Server VM User Name : root User Timezone : US/Central User Locale : English (United States) System Encoding : UTF-8 Operating System : Linux 2.6.31.12-174.2.22.fc12.x86_64 OS Architecture : amd64 Application Server Container : Database type : mysql Database JNDI address : java:comp/env/jdbc/JiraDS Database URL : Hidden Database version : 5.1.42 Database driver : MySQL-AB JDBC Driver mysql-connector-java-5.1.12 ( Revision: ${bzr.revision-id} ) External user management : OFF Crowd integration : OFF JVM Input Arguments : Contact your System Administrator to discover this property value. Language Info: Installed languages: Catalan (Spain) Chinese (China) Chinese (Taiwan) Czech (Czech Republic) Danish (Denmark) Dutch (Belgium) English (UK) English (United States) French (France) German (Germany) German (Switzerland) Hungarian (Hungary) Italian (Italy) Japanese (Japan) Norwegian (Norway) Polish (Poland) Portuguese (Brazil) Russian (Russia) Slovak (Slovakia) Spanish (Spain) Turkish (Turkey) Default language: English (United States) - System Default Request Information: o Request URL: http://jira.uship.com/500page.jsp o Scheme: http o Server: jira.uship.com o Port: 80 o URI: /500page.jsp o Context Path: o - Servlet Path: /500page.jsp o - Path Info: null o - Query String: id=13006&worklogId=14440 Request Attributes o javax.servlet.forward.request_uri : /secure/UpdateWorklog!default.jspa o javax.servlet.forward.context_path : o javax.servlet.forward.servlet_path : /secure/UpdateWorklog!default.jspa o javax.servlet.forward.path_info : /500page.jsp o javax.servlet.forward.query_string : id=13006&worklogId=14440 o os_securityfilter_already_filtered : true o jira.request.time.micros : 0 o atlassian.core.seraph.original.url : /secure/UpdateWorklog!default.jspa?id=13006&worklogId=14440 o javax.servlet.error.servlet_name : action o com.atlassian.gzipfilter.GzipFilter_already_filtered : true o loginfilter.already.filtered : true o com.atlassian.johnson.filters.JohnsonFilter_already_filtered : true o jira.webwork.generic.dispatcher : webwork.dispatcher.GenericDispatcher@75f65458 o com.atlassian.jira.web.filters.accesslog.AccessLogFilter_already_filtered : true o javax.servlet.error.message : o webwork.result : Value stack =========== =========== o jira.request.username : paul o com.atlassian.jira.web.filters.RequestCleanupFilter_already_filtered : true o javax.servlet.error.request_uri : /secure/UpdateWorklog!default.jspa o jira.request.id : 40400x491067x1 o jira.webwork.cleanup : false o javax.servlet.error.status_code : 500 o ASESSIONID : 11ekiu9 o jira.request.start.millis : 1287504800751 o com.atlassian.jira.web.filters.ActionCleanupDelayFilter : true o com.atlassian.core.filters.HeaderSanitisingFilter_already_filtered : true o jira.request.assession.id : 11ekiu9 o _sitemesh_filterapplied : true o javax.servlet.error.exception : javax.servlet.ServletException: Edit Worklog Not Permitted with key 'HOURS-28' Request Logging 0 log statements generated by this request: Listeners o GreenHopper Listener (com.pyxis.greenhopper.jira.customfields.GreenHopperCTFIndexer) o Issue Cache Listener (com.atlassian.jira.event.listeners.cache.IssueCacheListener) o Issue Index Listener (com.atlassian.jira.event.listeners.search.IssueIndexListener) o Issue Order Service (org.hakanai.jira.plugins.order.listener.IssueOrderIssueListener) o Mail Listener (com.atlassian.jira.event.listeners.mail.MailListener) Services o Backup Service (com.atlassian.jira.service.services.export.ExportService) o Delay: 720 minutes o Blue Blocker (com.atlassian.jira.service.services.pop.PopService) o Delay: 1 minutes o Create Issue/Comment Service for SQL (com.atlassian.jira.service.services.pop.PopService) o Delay: 1 minutes o IT Helpdesk (com.atlassian.jira.service.services.pop.PopService) o Delay: 1 minutes o Issue Order (org.hakanai.jira.plugins.order.service.IssueOrderQueueService) o Delay: 1 minutes o Mail Queue Service (com.atlassian.jira.service.services.mail.MailQueueService) o Delay: 1 minutes o Mercurial Revision Indexing Service (com.consultingtoolsmiths.jira.plugin.ext.mercurial.revisions.RevisionIndexService) o Delay: 60 minutes o Red Blocker (com.atlassian.jira.service.services.pop.PopService) o Delay: 1 minutes o SQL Change Tracking (com.atlassian.jira.service.services.pop.PopService) o Delay: 1 minutes o Service Provider Token Remover (com.atlassian.sal.jira.scheduling.JiraPluginSchedulerService) o Delay: 480 minutes o Subversion Revision Indexing Service (com.atlassian.jira.plugin.ext.subversion.revisions.RevisionIndexService) o Delay: 60 minutes Plugins o Admin Menu Sections 1.0 - Plugin by Atlassian o Enabled o Agile Scrum Cards Print 1.2 - Plugin by Spartez o Enabled o Apache HttpClient OSGi bundle 4.0 - Plugin by Apache Software Foundation o Enabled o Apache HttpCore OSGi bundle 4.0 - Plugin by Apache Software Foundation o Enabled o Atlassian Gadgets OAuth Service Provider Plugin 1.1.2 - Plugin by Atlassian o Enabled o Atlassian OAuth Admin Plugin 1.0.8 - Plugin by Atlassian o Enabled o Atlassian OAuth Consumer Plugin 1.0.8 - Plugin by Atlassian o Enabled o Atlassian OAuth Consumer SPI 1.0.8 - Plugin by Atlassian o Enabled o Atlassian OAuth Service Provider Plugin 1.0.8 - Plugin by Atlassian o Enabled o Atlassian OAuth Service Provider SPI 1.0.8 - Plugin by Atlassian o Enabled o Atlassian REST - Module Types 1.0.5 - Plugin by Atlassian o Enabled o Atlassian Template Renderer API 1.0.5 - Plugin by Atlassian o Enabled o Atlassian Template Renderer Velocity 1.6 Plugin 1.0.5 - Plugin by Atlassian o Enabled o Atlassian UI Plugin 1.2.4 - Plugin by Atlassian o Enabled o BND Library 0.0.255 - Plugin by aQute SARL http://www.aQute.biz o Enabled o Content Link Resolvers Plugin 1.0 - Plugin by Atlassian o Enabled o Custom Field Types & Searchers 1.0 - Plugin by Atlassian o Enabled o Embedded Gadgets Plugin 1.1.2 - Plugin by Atlassian o Enabled o FishEye Plugin 3.0.15 - Plugin by Atlassian Software Systems o Enabled o Gadget Dashboard Plugin 1.1.2 - Plugin by Atlassian o Enabled o Gadget Directory Plugin 1.1.2 - Plugin by Atlassian o Enabled o Gadget Renderer Plugin 1.1.2 - Plugin by Atlassian o Enabled o Gadget Spec Publisher Plugin 1.1.2 - Plugin by Atlassian o Enabled o GreenHopper 4.3 - Plugin by Atlassian o Enabled o ICU4J 3.8.0.1 - Plugin by Atlassian Pty Ltd o Enabled o Issue Operations Plugin 1.0 - Plugin by Atlassian o Enabled o Issue Tab Panels Plugin 1.0 - Plugin by Atlassian o Enabled o Issue Views Plugin 1.0 - Plugin by Atlassian o Enabled o JDOM DOM Processor 1.0.0 - Plugin by SpringSource o Enabled o JIRA Activity Stream Plugin 3.0.14 - Plugin by Atlassian o Enabled o JIRA Bamboo Plugin 4.0 - Plugin by Atlassian Software Systems Pty Ltd o Enabled o JIRA Footer 1.0 - Plugin by Atlassian o Enabled o JIRA Gadgets Plugin 4.0.2 - Plugin by Atlassian o Enabled o JIRA Mercurial plugin 4.0.1 - Plugin by Atlassian Pty Ltd o Enabled o JIRA OAuth Consumer SPI Plugin 4.0.2 - Plugin by Atlassian o Enabled o JIRA OAuth Service Provider SPI Plugin 4.0.2 - Plugin by Atlassian o Enabled o JIRA REST Plugin 4.0.2 - Plugin by Atlassian o Enabled o JIRA Subversion plugin 0.10.5.3 - Plugin by Atlassian Pty Ltd o Enabled o JIRA TimeSheet Report and Portlet 1.9 - Plugin by Andriy Zhdanov o Enabled o JQL Functions 1.0 - Plugin by Atlassian o Enabled o JSON Library 20070829.0.0.1 - Plugin by Atlassian Pty Ltd o Enabled o Joda-Time 1.6 - Plugin by null o Enabled o Minyaa JIRA Plugin Core 1.8 - Plugin by Pyxis Technologies Software o Enabled o Minyaa JIRA Plugin Reports for Time Management 1.8 - Plugin by Pyxis Technologies Software o Enabled o Minyaa JIRA Plugin for Issues Spreading Managment 1.8 - Plugin by Pyxis Technologies Software o Enabled o Minyaa JIRA Plugin for Projects Management 1.8 - Plugin by Pyxis Technologies Software o Enabled o Minyaa JIRA Plugin for Time Management 1.8 - Plugin by Pyxis Technologies Software o Enabled o Minyaa JIRA Plugin for Tools 1.8 - Plugin by Pyxis Technologies Software o Enabled o Minyaa JIRA Plugin for Workflows Management 1.8 - Plugin by Pyxis Technologies Software o Enabled o Neko HTML 1.9.12.1 - Plugin by Atlassian Pty Ltd o Enabled o Portlets Plugin 1.0 - Plugin by Atlassian o Enabled o Preset Filters Sections 1.0 - Plugin by Atlassian o Enabled o Project Panels Plugin 1.0 - Plugin by Atlassian o Enabled o Project Role Actors Plugin 1.0 - Plugin by Atlassian o Enabled o ROME, RSS and atOM utilitiEs for Java 1.0 - Plugin by Sun Microsystems o Enabled o ROME: RSS/Atom syndication and publishing tools 0.9.0 - Plugin by SpringSource o Enabled o RPC JIRA Plugin 4.0.2-1 - Plugin by Atlassian o Enabled o Renderer Component Factories Plugin 1.0 - Plugin by Atlassian o Enabled o Renderer Plugin 1.0 - Plugin by Atlassian o Enabled o Reports Plugin 1.0 - Plugin by Atlassian o Enabled o Shared Application Access Layer API 2.0.14.1 - Plugin by Atlassian o Enabled o Shared Application Access Layer JIRA Plugin 2.0.14.1 - Plugin by Atlassian Software Systems o Enabled o Top Navigation Bar 1.0 - Plugin by Atlassian o Enabled o User Format 1.0 - Plugin by Atlassian o Enabled o User Navigation Bar Sections 1.0 - Plugin by Atlassian o Enabled o User Profile Links 1.0 - Plugin by Atlassian o Enabled o View Project Operations Sections 1.0 - Plugin by Atlassian o Enabled o Web Resources Plugin 1.0 - Plugin by Atlassian o Enabled o Webwork Plugin 1.0 - Plugin by Atlassian o Enabled o Wiki Renderer Macros Plugin 1.0 - Plugin by Atlassian o Enabled o Workflow Plugin 1.0 - Plugin by Atlassian o Enabled o atlassian-jira-http-access.log 0.0 - Plugin by (unknown) o Disabled o atlassian-jira-http-dump.log 0.0 - Plugin by (unknown) o Disabled o atlassian-jira-slow-queries.log 0.0 - Plugin by (unknown) o Disabled o atlassian-jira-soap-access.log 0.0 - Plugin by (unknown) o Disabled o atlassian-jira-soap-dump.log 0.0 - Plugin by (unknown) o Disabled o atlassian-jira-sql.log 0.0 - Plugin by (unknown) o Disabled o atlassian-jira.log 0.0 - Plugin by (unknown) o Disabled o createandlink 4.0 - Plugin by Consulting Toolsmiths o Enabled o jira-order-plugin 1.1.0 - Plugin by Hakanai o Enabled * Environment: Hide Environment Information: Base URL: http://jira.uship.com JVM Version: 1.0 JVM Vendor: Sun Microsystems Inc. Database URL: Hidden JVM Input Arguments: -Djava.util.logging.config.file=/home/administrator/jira/conf/logging.properties -XX:MaxPermSize=256m -Xms1024m -Xmx2048m -Djava.awt.headless=true -Datlassian.standalone=JIRA -Dorg.apache.jasper.runtime.BodyContentImpl.LIMIT_BUFFER=true -Dmail.mime.decodeparameters=true -Xms512m -Xmx512m -Djava.awt.headless=true -Djava.util.logging.manager=org.apache.juli.ClassLoaderLogManager -Djava.endorsed.dirs=/home/administrator/jira/common/endorsed -Dcatalina.base=/home/administrator/jira -Dcatalina.home=/home/administrator/jira -Djava.io.tmpdir=/home/administrator/jira/temp Java VM: Java HotSpot(TM) 64-Bit Server VM User Name: root Application Server Container: Apache Tomcat/5.5.28 System Time: 11:25:02 -0500 Current Working Directory: /root Database JNDI address: java:comp/env/jdbc/JiraDS User Timezone: US/Central External user management: OFF Java Vendor: Sun Microsystems Inc. User Locale: English (United States) Operating System: Linux 2.6.31.12-174.2.22.fc12.x86_64 Database driver: MySQL-AB JDBC Driver mysql-connector-java-5.1.12 ( Revision: ${bzr.revision-id} ) System Date: Tuesday, 19 Oct 2010 Crowd integration: OFF Database version: 5.1.42 Database type: mysql Java Runtime: Java(TM) SE Runtime Environment System Encoding: UTF-8 JVM Implementation Version: 16.0-b13 OS Architecture: amd64 Java Version: 1.6.0_18 Date Purchased: 17/May/10 License Type: JIRA 100 Users: Commercial License User Limit: 100 (74 currently active) Maintenance Period End Date: 17/May/11 Maintenance Status: Supported Support Entitlement Number (SEN): 2004219 Free PermGen Memory: 111 MB Used PermGen Memory: 144 MB Used Memory: 398 MB Total Memory: 496 MB Total PermGen Memory: 256 MB Free Memory: 98 MB Atlassian Partner: Uptime: 1 month, 9 days, 23 hours, 17 minutes, 6 seconds Installation Type: Standalone Edition: enterprise Server ID: BDNJ-72L2-10HD-GZ92 Build Date: Sun Feb 14 00:00:00 CST 2010 Version: 4.0.2 Build Number: 472 Memory Pools: Code Cache: init = 2555904(2496K) used = 36528320(35672K) committed = 36831232(35968K) max = 50331648(49152K) PS Eden Space: init = 134217728(131072K) used = 63890232(62392K) committed = 146145280(142720K) max = 146145280(142720K) PS Survivor Space: init = 22347776(21824K) used = 0(0K) committed = 16384000(16000K) max = 16384000(16000K) PS Old Gen: init = 357957632(349568K) used = 357957632(349568K) committed = 357957632(349568K) max = 357957632(349568K) PS Perm Gen: init = 21757952(21248K) used = 151788744(148231K) committed = 152240128(148672K) max = 268435456(262144K) Language Information: Default language: English (United States) - System Default Installed languages: Catalan (Spain) Chinese (China) Chinese (Taiwan) Czech (Czech Republic) Danish (Denmark) Dutch (Belgium) English (UK) English (United States) French (France) German (Germany) German (Switzerland) Hungarian (Hungary) Italian (Italy) Japanese (Japan) Norwegian (Norway) Polish (Poland) Portuguese (Brazil) Russian (Russia) Slovak (Slovakia) Spanish (Spain) Turkish (Turkey) Database Statistics Issues: 3298 Projects: 22 Custom Fields: 21 Workflows: 12 Users: 75 Groups: 13 Listeners: GreenHopper Listener (com.pyxis.greenhopper.jira.customfields.GreenHopperCTFIndexer) Issue Cache Listener (com.atlassian.jira.event.listeners.cache.IssueCacheListener) Issue Index Listener (com.atlassian.jira.event.listeners.search.IssueIndexListener) Issue Order Service (org.hakanai.jira.plugins.order.listener.IssueOrderIssueListener) Mail Listener (com.atlassian.jira.event.listeners.mail.MailListener) Services: Backup Service (com.atlassian.jira.service.services.export.ExportService) : 720min [USEZIP=Zip, DIR_NAME=/home/administrator/jira/Jira_Backup/] Blue Blocker (com.atlassian.jira.service.services.pop.PopService) : 1min [usessl=No SSL, popserver=Blue Blocker, handler.params=project=Blue, issuetype=1, createusers=false, bulk=forward, handler=Create Or Comment Handler] Create Issue/Comment Service for SQL (com.atlassian.jira.service.services.pop.PopService) : 1min [usessl=No SSL, popserver=issues, handler.params=project=CR, issuetype=1, createusers=false, bulk=forward, handler=Create Or Comment Handler] IT Helpdesk (com.atlassian.jira.service.services.pop.PopService) : 1min [usessl=No SSL, popserver=IT Helpdesk, handler.params=project=HELPDESK, issuetype=1, createusers=false, bulk=forward, forwardEmail=jnguyen@uship.com, handler=Create Or Comment Handler] Issue Order (org.hakanai.jira.plugins.order.service.IssueOrderQueueService) : 1min [username=nick] Mail Queue Service (com.atlassian.jira.service.services.mail.MailQueueService) : 1min Mercurial Revision Indexing Service (com.consultingtoolsmiths.jira.plugin.ext.mercurial.revisions.RevisionIndexService) : 60min Red Blocker (com.atlassian.jira.service.services.pop.PopService) : 1min [usessl=No SSL, popserver=Red Blocker, handler.params=project=Red, issuetype=1, createusers=false, bulk=forward, handler=Create Or Comment Handler] SQL Change Tracking (com.atlassian.jira.service.services.pop.PopService) : 1min [usessl=No SSL, popserver=SQL Change Tracking, handler.params=project=SQL, issuetype=3, createusers=false, bulk=forward, handler=Create Or Comment Handler] Service Provider Token Remover (com.atlassian.sal.jira.scheduling.JiraPluginSchedulerService) : 480min [pluginJobName=Service Provider Token Remover] Subversion Revision Indexing Service (com.atlassian.jira.plugin.ext.subversion.revisions.RevisionIndexService) : 60min Plugins: Admin Menu Sections 1.0 - Atlassian : Enabled Agile Scrum Cards Print 1.2 - Spartez : Enabled Apache HttpClient OSGi bundle 4.0 - Apache Software Foundation : Enabled Apache HttpCore OSGi bundle 4.0 - Apache Software Foundation : Enabled Atlassian Gadgets OAuth Service Provider Plugin 1.1.2 - Atlassian : Enabled Atlassian OAuth Admin Plugin 1.0.8 - Atlassian : Enabled Atlassian OAuth Consumer Plugin 1.0.8 - Atlassian : Enabled Atlassian OAuth Consumer SPI 1.0.8 - Atlassian : Enabled Atlassian OAuth Service Provider Plugin 1.0.8 - Atlassian : Enabled Atlassian OAuth Service Provider SPI 1.0.8 - Atlassian : Enabled Atlassian REST - Module Types 1.0.5 - Atlassian : Enabled Atlassian Template Renderer API 1.0.5 - Atlassian : Enabled Atlassian Template Renderer Velocity 1.6 Plugin 1.0.5 - Atlassian : Enabled Atlassian UI Plugin 1.2.4 - Atlassian : Enabled BND Library 0.0.255 - aQute SARL http://www.aQute.biz : Enabled Content Link Resolvers Plugin 1.0 - Atlassian : Enabled Custom Field Types & Searchers 1.0 - Atlassian : Enabled Embedded Gadgets Plugin 1.1.2 - Atlassian : Enabled FishEye Plugin 3.0.15 - Atlassian Software Systems : Enabled Gadget Dashboard Plugin 1.1.2 - Atlassian : Enabled Gadget Directory Plugin 1.1.2 - Atlassian : Enabled Gadget Renderer Plugin 1.1.2 - Atlassian : Enabled Gadget Spec Publisher Plugin 1.1.2 - Atlassian : Enabled GreenHopper 4.3 - Atlassian : Enabled ICU4J 3.8.0.1 - Atlassian Pty Ltd : Enabled Issue Operations Plugin 1.0 - Atlassian : Enabled Issue Tab Panels Plugin 1.0 - Atlassian : Enabled Issue Views Plugin 1.0 - Atlassian : Enabled JDOM DOM Processor 1.0.0 - SpringSource : Enabled JIRA Activity Stream Plugin 3.0.14 - Atlassian : Enabled JIRA Bamboo Plugin 4.0 - Atlassian Software Systems Pty Ltd : Enabled JIRA Footer 1.0 - Atlassian : Enabled JIRA Gadgets Plugin 4.0.2 - Atlassian : Enabled JIRA Mercurial plugin 4.0.1 - Atlassian Pty Ltd : Enabled JIRA OAuth Consumer SPI Plugin 4.0.2 - Atlassian : Enabled JIRA OAuth Service Provider SPI Plugin 4.0.2 - Atlassian : Enabled JIRA REST Plugin 4.0.2 - Atlassian : Enabled JIRA Subversion plugin 0.10.5.3 - Atlassian Pty Ltd : Enabled JIRA TimeSheet Report and Portlet 1.9 - Andriy Zhdanov : Enabled JQL Functions 1.0 - Atlassian : Enabled JSON Library 20070829.0.0.1 - Atlassian Pty Ltd : Enabled Joda-Time 1.6 - null : Enabled Minyaa JIRA Plugin Core 1.8 - Pyxis Technologies Software : Enabled Minyaa JIRA Plugin Reports for Time Management 1.8 - Pyxis Technologies Software : Enabled Minyaa JIRA Plugin for Issues Spreading Managment 1.8 - Pyxis Technologies Software : Enabled Minyaa JIRA Plugin for Projects Management 1.8 - Pyxis Technologies Software : Enabled Minyaa JIRA Plugin for Time Management 1.8 - Pyxis Technologies Software : Enabled Minyaa JIRA Plugin for Tools 1.8 - Pyxis Technologies Software : Enabled Minyaa JIRA Plugin for Workflows Management 1.8 - Pyxis Technologies Software : Enabled Neko HTML 1.9.12.1 - Atlassian Pty Ltd : Enabled Portlets Plugin 1.0 - Atlassian : Enabled Preset Filters Sections 1.0 - Atlassian : Enabled Project Panels Plugin 1.0 - Atlassian : Enabled Project Role Actors Plugin 1.0 - Atlassian : Enabled ROME, RSS and atOM utilitiEs for Java 1.0 - Sun Microsystems : Enabled ROME: RSS/Atom syndication and publishing tools 0.9.0 - SpringSource : Enabled RPC JIRA Plugin 4.0.2-1 - Atlassian : Enabled Renderer Component Factories Plugin 1.0 - Atlassian : Enabled Renderer Plugin 1.0 - Atlassian : Enabled Reports Plugin 1.0 - Atlassian : Enabled Shared Application Access Layer API 2.0.14.1 - Atlassian : Enabled Shared Application Access Layer JIRA Plugin 2.0.14.1 - Atlassian Software Systems : Enabled Top Navigation Bar 1.0 - Atlassian : Enabled User Format 1.0 - Atlassian : Enabled User Navigation Bar Sections 1.0 - Atlassian : Enabled User Profile Links 1.0 - Atlassian : Enabled View Project Operations Sections 1.0 - Atlassian : Enabled Web Resources Plugin 1.0 - Atlassian : Enabled Webwork Plugin 1.0 - Atlassian : Enabled Wiki Renderer Macros Plugin 1.0 - Atlassian : Enabled Workflow Plugin 1.0 - Atlassian : Enabled atlassian-jira-http-access.log 0.0 - (unknown) : Disabled atlassian-jira-http-dump.log 0.0 - (unknown) : Disabled atlassian-jira-slow-queries.log 0.0 - (unknown) : Disabled atlassian-jira-soap-access.log 0.0 - (unknown) : Disabled atlassian-jira-soap-dump.log 0.0 - (unknown) : Disabled atlassian-jira-sql.log 0.0 - (unknown) : Disabled atlassian-jira.log 0.0 - (unknown) : Disabled createandlink 4.0 - Consulting Toolsmiths : Enabled jira-order-plugin 1.1.0 - Hakanai : Enabled Paths: Logs: /root/atlassian-jira.log Index: /home/administrator/jira/caches/indexes Entity Engine: file:/home/administrator/jira/atlassian-jira/WEB-INF/classes/entityengine.xml JIRA Home: /home/administrator/jira
- Duplicates
-
MYAA-720
User recieves error when editing own worklog
-
- Resolved
-
